You may only cancel a pending refund request before it has been reviewed and processed. If your refund request is approved, the funds will be credited back to your payment method and may take additional time to be credited, depending on your payment method and the policies of your bank or payment provider. The decision to grant a refund is ultimately up to the developer and publisher of the game, and they may choose not to grant a refund if they believe that the game has been extensively played or if the request does not meet the criteria outlined in Steam's refund policy. You may only request a refund for a game or DLC if you have purchased it on Steam within the past fourteen days and if you have played the game for less than two hours in total. Here are a few additional things that you may want to know about the Steam refund process: #What else do you need to know about the refund process They may choose not to grant a refund if they believe that the DLC has been extensively played or if the request does not meet the criteria outlined in Steam's refund policy. The decision to grant a refund is ultimately up to the developer and publisher of the game. Remember that even if you request a refund for DLC, there is no guarantee that your request will be granted. Submit the form and wait for a response from Steam Support. In the form that appears, explain why you are requesting a refund, and provide any additional details that may be relevant. To request a refund for the DLC, click on the "I would like a refund" button next to it. In the menu that appears, click on the "Manage" option and select " View Downloadable Content" from the sub-menu.Ī list of all the DLC for that game will be displayed. Locate the game with the DLC you want to be refunded, and right-click on it. In the top-left corner of the screen, click on the "Library" tab to view your list of games. Open the Steam client and log in to your account. If you meet these criteria, you can request a refund by following these steps: You must have played the game that the DLC belongs to for less than two hours in total. You must have purchased the DLC on Steam within the past fourteen days. To request a refund for DLC on Steam, you must meet the following criteria: To refund DLC on Steam, you will need to follow the same process as for any other game or DLC that you have purchased on Steam.
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